About Skillpromise
Skillpromise is a learning, employability, leadership development, and capability-building organization delivering online, offline, and blended training solutions for students, educational institutions, working professionals, and corporate organizations. Our programs may include classroom training, LMS-based learning, assessments, coaching interventions, employability tools, CV builders, AI interview rooms, leadership development exercises, self-assessment activities, reflective worksheets, and business impact projects.
Information We Collect
Depending on the nature of the program, engagement, or service, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Educational Qualification
- College / Institution / Organization Name
- Job Title / Professional Details
- Years of Experience
- City / Country
Account & Login Information
- Username and Password
- LMS Login Credentials
- Account Activity Information
Payment Information
For paid programs, payments may be processed through secure third-party payment gateways. Skillpromise does not directly store sensitive card or banking credentials on its servers.
Learning & Development Information
As part of our capability development programs, we may collect and store:
- Self-assessment responses
- Behavioural assessment results
- Reflection worksheets
- Action plans and development plans
- Areas of strength and improvement
- Coaching and mentoring inputs
- Training assignments and submissions
- Business project submissions
- Workshop activities and exercises
- Future development documents and reports
Employment & Career Readiness Information
Certain Skillpromise programs may require participants to create and store:
- CVs / Resumes
- Cover Letters
- Interview preparation documents
- Technical assessment responses
- Employability assessments
- AI Interview Room recordings, responses, scores, and analytics
Automatically Collected Information
When users access our website or LMS, certain technical information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Login Activity
- Cookies and Usage Data
- Access Time & Navigation Behavior
Why We Collect This Information
We collect information for the following purposes:
- To create and manage user accounts
- To provide access to our LMS and learning platforms
- To deliver online, offline, and blended training programs
- To conduct assessments, coaching, mentoring, and evaluations
- To generate personalized reports, dashboards, and analytics
- To facilitate CV creation and AI interview simulations
- To track learning progress and participation
- To provide password recovery and account support
- To communicate important updates related to programs and services
- To improve user experience, content quality, and learning effectiveness
- To conduct research, analytics, and continuous program improvement
- To ensure platform security, operational efficiency, and service delivery
LMS, Assessments & Developmental Data
Skillpromise programs are supported through an integrated Learning Management System (LMS) that may store:
- Learning content access history
- Assessment scores and analytics
- Behavioral assessment reports
- Reflection exercises and development worksheets
- Coaching notes and improvement plans
- Participant dashboards and progress tracking data
Certain programs may also involve introspection exercises, developmental reflections, leadership diagnostics, or capability-building interventions. Information submitted through these activities may be used to generate personalized development reports, action plans, and long-term capability development documents for participants.
Communication & Notifications
We may use your email address and mobile number to:
- Send OTPs and password recovery information
- Share training schedules, LMS access details, assessments, and program updates
- Provide important service-related notifications
- Share learning resources and relevant communications related to your program participation
Users may opt out of non-essential marketing communications at any time.
Data Security
Skillpromise takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. Access to sensitive information is restricted to authorized personnel, trainers, administrators, and technology partners who require such access for legitimate service delivery purposes.
However, while we strive to protect user information, no digital platform or online transmission method can be guaranteed to be completely secure.
Data Retention
We retain personal and developmental information only for as long as reasonably necessary for:
- Program delivery
- Learning continuity
- Capability development tracking
- Legal and operational requirements
- Internal analytics and reporting
Certain developmental reports, reflections, assessments, CVs, and learning history may continue to remain accessible within the LMS ecosystem for future reference and continued learning support.
User Rights & Control
Users may request:
- Access to their personal information
- Correction or updating of inaccurate information
- Deletion of specific personal information (subject to operational or legal limitations)
- Withdrawal from marketing communications
Requests may be submitted through the contact details mentioned below.
Third-Party Links
Our website or LMS may contain links to external websites or third-party tools. Skillpromise is not responsible for the privacy practices or content of such external platforms.
Policy Updates
Skillpromise reserves the right to update or modify this Privacy Policy periodically. Updated versions will be published on our website and platforms. Continued use of our services after updates constitutes acceptance of the revised policy.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:
Sana Skillpromise Education Private Limited
Email: customercare@skillpromise.com
Website: www.skillpromise.com